Shipping policy
Thank you for visiting our Lil' Bubba Online Store.
The following terms constitute our shipping policy.
Shipment Processing Time
All orders are typically processed within 1-3 business days (Monday through Friday, excluding holidays).
Orders placed after 2pm EST will be processed the next business day.
If we experience a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur. Estimated delivery times are estimates and not guaranteed. Delivery estimates for all international services do not include customs processing times. Our store is not liable for any delays that may occur once your order has been shipped.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email containing your tracking number once your order has shipped.
Customs, Duties, and Taxes
The Concrete Edge Company is not responsible for any customs and taxes applied to your international order.
All fees imposed during or after shipping are the responsibility of the customer.
Damages
The Concrete Edge Company is not liable for products damaged or lost during shipping.
If you received your order damaged, please contact us at orders@lilbubba.com within 5 days with photos of the damage. Please save all packaging materials and damaged goods for claim evidence purposes. The Concrete Edge Company will file a claim on your behalf, and a refund or replacement may be issued pending your cooperation during the claim process.